Privacy Policy

Your privacy matters to us. This policy explains how xenoralithuvq collects, uses, and protects your personal information when you use our business innovation platform.

Information We Collect

We collect information you provide directly to us when you create an account, register for our programs, or contact us. This includes your name, email address, phone number, and professional background details.

Personal Information: Name, email, phone number, postal address, and professional details
Usage Data: Information about how you interact with our platform, including pages visited and features used
Communication Records: Messages sent through our contact forms and support interactions
Device Information: IP address, browser type, operating system, and device identifiers

How We Use Your Information

Your information helps us provide better services and communicate effectively about our business innovation programs. We process your data based on legitimate interests and your consent where required.

We never sell your personal information to third parties. Your data is used solely to improve our services and keep you informed about relevant educational opportunities.

Specific uses include providing customer support, sending program updates, analyzing platform usage to improve user experience, and ensuring security of our systems. We may also use aggregated, anonymized data for research and development purposes.

Data Sharing and Disclosure

We share your information only in specific circumstances and always with appropriate safeguards. This includes sharing with trusted service providers who help us operate our platform, such as email service providers and analytics tools.

We may disclose information when required by law, to protect our rights and property, or in connection with a business transfer. In all cases, we ensure recipients maintain appropriate security measures and use your data only for specified purposes.

Your Rights Under UK Data Protection Laws

Under UK GDPR and Data Protection Act 2018, you have several important rights regarding your personal data. You can exercise these rights by contacting us using the information provided below.

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Ask us to correct inaccurate or incomplete information
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restrict Processing: Limit how we use your data in specific situations
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Opt out of certain types of data processing

Data Security and Retention

We implement robust security measures to protect your personal information, including encryption, secure servers, and regular security audits. Our team receives ongoing training on data protection best practices.

We retain your personal data only as long as necessary for the purposes outlined in this policy. Account information is typically retained for the duration of your relationship with us, plus seven years for business record keeping requirements. Marketing preferences are maintained until you unsubscribe or request deletion.

If you request deletion of your account, we'll remove your personal information within 30 days, though some data may be retained longer to comply with legal obligations or resolve disputes.

International Data Transfers

Some of our service providers are located outside the UK and European Economic Area. When we transfer your data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or adequacy decisions.

These safeguards ensure your data receives the same level of protection as required under UK data protection laws. You can request more information about specific international transfers by contacting us.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and analyze usage patterns. Essential cookies are necessary for the website to function properly, while analytics cookies help us understand how visitors interact with our content.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality, but you'll still be able to access most of our content and services.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email or prominent notices on our website at least 30 days before they take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The current version will always be available on our website with the effective date clearly marked.

Privacy Questions and Requests

For privacy-related inquiries, data access requests, or to exercise your rights:

Email: info@xenoralithuvq.com

Phone: +441782390100

Address: 101-103 Branston St, Birmingham B18 6BA, United Kingdom

We aim to respond to all privacy requests within one month of receipt.

This privacy policy was last updated on January 15, 2025